Privacy Policy

This Privacy Policy explains how Alayaa Jewels (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our website, we collect certain information about your device, browsing activity, and details required to process your purchases. Additional information may also be collected if you contact us for customer support.

For the purpose of this policy, “Personal Information” refers to any information that can identify an individual.

Device Information

Examples of information collected include:

Web browser version

IP address

Time zone

Cookie data

Pages or products viewed

Search queries

Interaction with the website

Purpose of collection:
To ensure accurate website functionality and analyze user behaviour in order to improve website performance and user experience.

This data is collected automatically through cookies, log files, and similar tracking technologies when you access our website.

Order Information

Examples of information collected include:

Name

Billing and shipping address

Payment details

Email address

Phone number

Purpose of collection:
To process your order, complete payments, arrange shipping, provide order confirmations, communicate with you, and screen transactions for potential risk or fraud. This information may also be used to provide updates, promotions, or marketing communications based on your preferences.

Customer Support Information

Any information shared by you when contacting customer support will be used solely to resolve queries, provide assistance, or improve your experience with Alayaa Jewels.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us so that we can remove the information promptly.

Sharing Personal Information

We may share your personal information with third-party service providers to help us operate our website and fulfill orders. For example:

Our online store is powered by Shopify, which processes order and payment-related data

Payment gateways and shipping partners may receive necessary information to complete transactions and deliveries

We may also disclose personal information when required by law or to protect our legal rights.

Behavioural Advertising

Your personal information may be used to provide targeted advertisements or marketing communications that may be of interest to you.

We may use tools such as analytics platforms to understand how visitors use our website and improve our services. These platforms may collect information regarding website interactions through cookies or similar technologies.

You may opt out of targeted advertising through your browser settings or through third-party advertising preferences where applicable.

Use of Personal Information

We use your personal information to:

Offer products for sale

Process payments

Ship and fulfill orders

Communicate order updates

Provide customer support

Inform you about new products, services, or promotions

Data Retention

When you place an order through our website, your personal information will be retained for record-keeping purposes unless you request its deletion.

Cookies are small data files stored on your device when you visit our website. These help improve your browsing experience by remembering preferences such as login details or region selection.

Cookies may be used for:

Website functionality

Performance monitoring

Analytics

Marketing

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Do Not Track

Please note that we do not alter our data collection practices in response to “Do Not Track” signals from browsers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Continued use of our website after updates constitutes acceptance of these changes.

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@alayaa.com

Address:
91, Hawa Sadak Road,
Geejgarh Vihar Colony,
Jaipur – 302019,
Rajasthan, India

Last Updated: [Insert Date]